Frequently Asked Questions

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Care Services Questions


We provide transportation to many local physicians’ offices located on our resident-only bus loop. For physician offices not located on our loop, we can offer some alternative solutions to assist you with your transportation to your medical appointments.

Yes, essential personal care supplies such as soap and paper products are provided at no additional charge, while other toiletries are available for purchase.  However, Fountain View is centrally located in the heart of Philadelphia, so there is no shortage of local shops or online shopping delivery services.

Yes, our employees are happy to assist residents to and from the dining room no matter their mobility needs.


Yes, in addition to Personal Care Assistants, nurses are on-site 24 hours, 7 days a week.

We can accommodate 263 residents in Independent Living, 77 residents Personal Care and 14 residents in Memory Care, as well as 100 residents in our skilled nursing and rehabilitation.

Fountain View employees follow personalized learning plans on a training platform that uses digital assessments and tracks performance that measures specified knowledge on resident-centered care. Topics range from fire safety, assistance with activities of daily living, first aid, and medication administration for those that qualify.

Other Community Questions


Yes, as long as we have availability and are notified in advance. All guests are asked to sign in and out of the community so that we can ensure the safety of all residents and guests. At all times, the facility should be made aware of anyone in the building so authorities can be notified if there’s an emergency.

Yes, our Life Enrichment team encourages all residents and reminds them to participate in activities/programs of interest to the resident.

Daily programming is shared via our LifeLoop Activities Calendar Page.

There are several options available, but you need to check the calendar for dates and locations, including Catholic communion, rosary and confessions, non-denominational Bible and prayer groups, as well as Jewish services.


Yes. Housekeeping is included at no additional charge.

Yes, Laundry is included.

We provide basic cable but wi-fi or additional cable packages are the responsibility of residents.

Visiting hours for family and friends are 24 hours a day, 7 days a week, but most families visit between the hours of 8am and 8pm.

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